Payments & Shipping
We accept Visa, Mastercard, Discover, Paypal, Money Orders or Cashier’s Checks. If you are paying online and live in the United States, once you’re finished shopping, the shopping cart will direct you to a secure server. When you disclose your payment and shipping information it would be helpful if you added a phone number in case there are questions. Buyers located outside the United States cannot use the regular checkout method. You will need to contact me with the item(s) you wish to purchase and we will immediately get a process started where you can pay with either Paypal or a credit card. All orders will usually be shipped the next business day after receipt of payment.
We will not be responsible for uninsured items after they leave our hands. International buyers are free to email me for a shipping quote. Unless otherwise specified, most International packages will be shipped via First Class International. We will under no circumstances falsify customs forms.
Although we ship worldwide, all items are listed in US Currency. The shipping charges are not included in the asking price. Nebraska residents are required by law to pay an additional 7% sales tax. We ship primarily through the US Postal system. We offer First Class shipping for anything 13 oz or under and Parcel Post for anything over 13 oz. We also offer Priority Mail shipping for all purchases. All orders will be charged for actual shipping plus an additional $0.75 for Delivery Confirmation. We do not charge a handling fee. Period. Insurance is also available upon request for the following amounts:
$1.70 $0.01 to $50
$2.15 $50.01 to $100
$2.60 $100.01 to $200
$4.60 $200.01 to $300
$5.55 $300.01 to $400
$6.50 $400.01 to $500
$7.45 $500.01 to $600
$7.45 plus $0.95 per $100 or a fraction thereof over $600 to $5,000.
Returns & Exchange Policy:
I’m certain you’ll be happy with your merchandise as all items have been meticulously described and photographed so you can make an informed buying decision. However, if on the rare occasion you feel you need to return something or wish to exchange it for another, it must be returned within 5 days via Insured Priority mail (your expense) in the same condition in which it was sent to you. Refunds will be sent via check after the merchandise is inspected and found satisfactory.
For any questions or inquiries you might have, feel free to email us at any time. We check our email often and will get back to you in record time. We LOVE hearing from our satisfied customers! Let us know your package arrived and how you plan to use your beautiful new purchase and we’ll post it up on our testimonials page!
The Alley Rose respects the privacy of its customers and visitors. Any information we ask of you is solely for the purposes of shipping and communication and will be kept strictly confidential. We will NEVER share it or sell it to anyone. Period.